OLANIRAN OWOLABI SAHEED

11, Wilbraham Road, Worsley, M28 3LJ, Manchester

owolabi.s.olaniran@gmail.com

+44 7516 202289

Professional Profile

Results-driven travel and tourism professional with strong statistics and data analysis capability, proven across airline sales, travel operations, client relationship management, and training delivery. Experienced in Global Distribution Systems (GDS) and airline reservation processes, with a track record of building customer databases, conducting fare analysis, and optimising sales performance. Demonstrates leadership in team coordination, stakeholder engagement, and operational reporting, complemented by certified training credentials and alliance operations certifications.

Verified ASC QuickHire Experience

Jobs Completed	42	Average Client Rating	5.0/5
Amount Earned	£53.20	Review Highlights	“Great job”, “Nice job”, “good”

Completed 42 verified tasks on ASC QuickHire with consistently excellent feedback.
Maintained a perfect 5.0/5 average rating and delivered high-quality outcomes with reliable turnaround.

Key Skills

Airline Sales, Ticketing and Reservations; Travel Operations; Client Relationship Management
Global Distribution Systems (GDS) and airline reservation systems; Fare and competitive analysis
Data analysis at tertiary level; Reporting (weekly, monthly, quarterly) and performance evaluation
Training design and delivery; Team leadership; Human resource coordination
Customer database creation; CRM practices; Stakeholder communications (phone, email, social media)
Microsoft Office applications; Basic graphic design; Basic website development and mobile app design
Sales strategy, value case analysis, and revenue performance support

Professional Experience

Business Manager – DYNETRO TRAVEL HUB, Abuja

2016 – 2021

Managed the online travel platform and responded to client requests across online and offline channels.
Led teams in the management of travel agencies and corporate client accounts.
Contributed to creative design initiatives across travel and ICT-related business lines.
Consulted with management on partner strategies to enhance revenue management performance.
Developed value case analyses to inform customer decision-making.
Built and implemented a customer database to streamline business operations.
Designed and supervised delivery of customer loyalty gifts and incentives.
Produced communication templates for calls, emails, and social media outreach.
Analysed junior officer reports and prepared weekly, monthly, and quarterly performance reports.

Sales Representative – ETHIOPIAN AIRLINES, Abuja

2013 – 2016

Managed sales processes for direct customers, travel agents, and corporate organisations.
Led the sales team in supporting travel agencies and corporate client portfolios.
Prepared value case analyses to support customer choices and service adoption.
Created and implemented a customer database using statistical methods for smooth operations.
Developed a flight and fare analysis platform to monitor competitor strengths and weaknesses.
Implemented and maintained tour package platforms for travel agents and tour operators.
Participated in staff trainings via online and practical activities.
Coordinated familiarisation trips for leading travel agents and corporate leaders to key destinations.

Ticketing and Reservation Officer – WORLD TRAVEL AND TOURS LTD., Abuja

2009 – 2013

Handled front desk operations, reservations, and ticketing for diverse client segments.
Conducted fare analysis and generated new clients, including direct customers and Non-BSP agents.
Delivered training and onboarding support for new staff members.

Academic & Teaching Experience

Visiting Mathematics Tutor – ELECT ACADEMY (A’ Level Institution), Ibadan

2008 – 2009

Delivered mathematics instruction aligned to IJMB and Cambridge A’ Level curricula.
Provided academic support for students requiring reinforcement of elementary mathematics.
Contributed to institutional growth through quality teaching and learner support.

Education

Diploma in Travel and Tourism Consultancy	2013
International Air Transport Association (IATA), Montreal, Canada
Diploma in Travel and Tourism Foundation	2013
International Air Transport Association (IATA), Montreal, Canada
Professional Statistics	2009
University of Ibadan, Nigeria
Diploma in Computer Desktop Publishing and Word Processing	2004
University of Ibadan, Nigeria
West African Senior School Certificate (WASSCE)	2004
Islamic Comprehensive High School, Ibadan, Nigeria

Research Projects

Socio-demographic Survey of Abadina Community, Ibadan (2008).
Statistical Analysis of Hypertension Cases – Case Study of the University College Hospital (UCH), Ibadan (2008).

Certifications

Junior Chamber International (JCI) Certified Trainer (2017).
Star Alliance Certifications: Premium Customer; Sales Activities; Baggage Operation; Lounge Operation; Legal Guidelines; Irregular Operations; Star Alliance Operation Overview.

Community Service

Save a Soul – Maternal Health Care Project (Junior Chamber International).
Educate a Child – Scholarship Programme (Junior Chamber International).
Project Hope – Support for Orphanages (Junior Chamber International).

References

Available on request

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